Skimming warning for residents
A GATTON woman has been left wondering how card skimmers got access to her credit card details after $1797.82 was spent in just over an hour on Tuesday.
The resident, who did not wish to be named, received a phone call from ANZ bank, notifying her of the unusual activity on her account.
"At 12.50pm there was a charge for $179.82 to a taxi, at 1.22pm a charge for $618 to Chamber Cellars and again at 2pm, there was a charge for $1040 at Chamber Cellars again," she said.
"Ten minutes after that, I got a call from ANZ telling me about the charges.
"The bank is investigating and I have contacted the liquor store, which is actually in New South Wales to have a look at their security cameras at the time of the transaction."
She said ANZ is crediting her for the fraudulent transaction.
"The bank cancelled my card and I will get a new one in a couple of days," she said.
"ANZ got onto me very quickly and verified everything and luckily I am not liable for those charges, but I can't use that card until I get a new one."
The pensioner wasn't sure how her credit card information was compromised as she only used secure websites and EFTPOS machines but warned others to remain vigilant.
"If it was done through information provided for an internet purchase, I want to warn people to be careful, even if there is the lock symbol in the corner of the screen to indicate the site is secure," she said.
"It's scary to think but I don't know how this could have been done without a signature.
"Think twice about the information you are sharing on the internet."
Tips to keep yourself safe from card skimming:
- Keep your credit card and ATM cards safe. Do not share your personal identity number (PIN) with anyone. Do not keep any written copy of your PIN with the card.
- Check your bank account and credit card statements when you get them. If you see a transaction you cannot explain, report it to your credit union or bank.
- Choose passwords that would be difficult for anyone else to guess.
- A shop assistant takes your card out of your sight in order to process your transaction.
- You are asked to swipe your card through more than one machine.
- You see a shop assistant swipe the card through a different machine to the one you used.
- You notice something suspicious about the card slot on an ATM (e.g. an attached device).
- You notice unusual or unauthorised transactions on your account or credit card statement.
If you think you have seen a card skimming scam, you should contact the bank, credit union or credit card provider that has been targeted. If you think your card has been skimmed, contact your bank or credit union immediately to report it. You should also report it to Crime Stoppers on 1800 333 000.
Visit www.scamwatch.gov.au for more information.