No ATM fees during crisis

Like many of the bank branches in the Lockyer Valley, National Australia Bank (NAB) have offerred assistance to flood affected customers. ATMs located within Queensland postcodes identified as being impacted by floods will be made Direct Charge fee free for a period of two weeks commencing Saturday, January 15.

NAB and its employees have donated over $500,000 to the Premier's Disaster Relief Appeal. This includes staff donations, which have been matched by NAB, in addition to a direct donation of $350,000 to the Premier's appeal.

Anyone wishing to donate to the Premier's Appeal can do so at any NAB branch. Customers who are registered for Internet Banking can also donate by EFT by logging on to internet banking and making a payment to the following account:

A ccount Name: Premiers Disaster Relief Appeal

BSB: 064013 Account Number: 10006800a fee.

 The following additional assistance measures are available to all affected NAB customers:

Suspending home loan repayments.

Waiving fees and costs for withdrawing term deposits early.

Waiving home loan and personal loan application fees.

Providing customers with access to low ‘honeymoon' home loan rates and waiving the application fee to change to another loan at expiry.

Waiving the establishment fee for restructuring business loans.

Credit card and personal loan relief where appropriate.

Support to restructure other existing bank facilities.

NAB customers experiencing personal hardship can access free counselling by professional counsellors. For more information, please phone 1300 360 364.


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