THE mother of a contestant on The Voice has called on Channel 9 to "moderate its comments" after her daughter's performance sparked a social media feeding frenzy.
Louise Van Veenendaal's performance of the Kelly Clarkson hit Since You've Been Gone was mauled on Facebook and Twitter.
Louise's mum, Kerri, thinks it was allowed to go too far.
Kerri, of Maroochydore, said Channel 9 had forgotten "so quickly what happened to Charlotte Dawson".
Ms Dawson, a television presenter and model, committed suicide in February. She had a much publicised battle with Twitter trolls.
"Luckily Louise has the backing and strength of her family, but even she was devastated," Kerri said.
"She gave it her best performance, but comments have included 'she looks like a horse' or she would be suited to being a 'stripper or a pole dancer'.
"This is so far from the truth," Kerri said.
"They forget that behind the person is a family. She has two younger sisters who look up to her. It affects the whole family."
Kerri said the producers' editing of Kylie Minogue's sudden giggle misrepresented what happened.
"She was laughing at a comment Joel made and not at the performance," she said.
Kerri said her daughter, who is in Melbourne, was devastated and had considered leaving the country.
"She asked if she should go back to America. Americans embrace the big, bold and beautiful, they don't knock each other the way Australians do."
Kerri said the producers and Channel 9 did not moderate comments "because they want people to read them, they want the hit".
"It's about controversy, it should be moderated, especially by Channel 9.
"With Charlotte Dawson Channel 9 had a duty of care. It's not there.
"I'd definitely like to see them take some more responsibility and not throw them to the wolves".
Nine outlines legal policy:
CHANNEL 9 says it does not "condone behaviour which is offensive, threatening or bullying".
It was responding to a call for it to moderate comments after Louise Van Veenendaal's performance on The Voice was savaged on social media.
A spokeswoman said Nine had a "legal policy around all our social media activities that is in place to moderate and if necessary ban or remove posts which are offensive or damaging to individuals".
"This policy covers our sites on Facebook and the web.''
The show's editing created the impression that Kylie Minogue was laughing at the performance, but Channel 9 said that was "never our intention".
All artists on The Voice have ongoing access to a clinical psychologist and a talent team dedicated to supporting them through the process.
Update your news preferences and get the latest news delivered to your inbox.