Final award crowns Lockyer businessman's year
JOHN Schollick has been on a roll this year.
At the 2017 Lockyer Business, Training and Apprenticeship Awards on October 29 his business, Lockyer Waste Management, won the top spot in the category of Transport, Logistics, Manufacturing, Production and Processing.
It followed accolades from National Roads and an induction into the national Shell Rimula Wall of Fame.
"I'm very happy, as you can imagine,” he said.
"I was elated to show a little company can turn out to be so successful if you do it the right way.”
The right way, according to the transport stalwart, was to ensure two things -a solid team and stellar service.
"I've got a brilliant team working for me,” he said.
"I didn't win it, the family - the crew, who I call family - won it together.”
Mr Schollick said the secret was trusting your customer and allowing them to trust you, rather than trivialising their worries.
He said though it was sometimes forgotten about, waste management systems were integral to households and residents deserve to know exactly what's going on.
"You've got to have respect for the customer,” he said.
"Be nice, give all the advice they want and then give them more.
"People often don't realise the costs involved in doing what we do, and they'll think it's better to go somewhere cheaper, but if you can explain the process and help them understand what's going on, then you'll be right and they'll be happy.”
It's a method which has clearly worked for the team.
Mr Schollick said they had recently won a number of major contracts and said the award would only serve to further bolster their already-strong reputation in the region.
Lockyer Waste Management has operated for 35 years, with Mr Schollick joining the business 17 years ago.
Before that, he ran a handful of businesses and worked across the country as a truck driver.
Now, he's urging others to take the reins on their own lives.
"With my last business, I employed 156 staff and I'd started 18 years prior with just one - me,” he said.
"Anybody can do it.
"My advice to any young person looking to go into the business is just this - don't be scared to give it a go.
"If you're determined enough, you will succeed.”