A panel in the ceiling of the new Best & Less store in Grand Central fell in, shocking nearby shoppers.
A panel in the ceiling of the new Best & Less store in Grand Central fell in, shocking nearby shoppers.

Best and Less explains Grand Central ceiling collapse

DISCOUNT clothing store Best and Less will now check the roofing in several of its other sites after part of the ceiling in its Grand Central store collapsed on the weekend.

Shoppers were treated to a shock on Saturday afternoon when part of the ceiling dropped to the floor of the store, creating a dust cloud and forcing the shop to close.

Company CEO Rodney Orrock blamed the incident on a problem in the ceiling grid, which has since been fixed.

He said Best and Less would conduct a thorough safety inspection in Toowoomba before re-opening the store.

"Ensuring the safety of our customers and team is our number one priority," he said.

"Fortunately no-one was injured as a consequence of the failure, minimal damage was caused to the store and the ceiling has now been repaired.

"We will await inspection and satisfactory testing results of the repaired area and the complete grid prior to re-opening the store.

"Best and Less takes safety in our stores very seriously and the relevant authorities have also been notified of the event to ensure we comply with the workplace health and safety requirements and reporting codes."

Mr Orrock said the company would also inspect other stores where a similar part or contractor was used during construction.

"Should any concerns be highlighted with us regarding parts or contractors we have used we will then inspect other sites to ensure that the issues experienced at Toowoomba is not replicated elsewhere as a component of their use," he said.

"Best and Less has a network of 196 stores and has been operating since 1965 a collapse such as this is highly irregular based on the pride we take as a business in delivering safe, functional and pleasant stores to shop in.

"We apologise for the inconvenience that this has caused."


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