Bank on it, scam calls try to trap

WHEN Silkstone man Neil Cubit received a call from a woman telling him she was from the National Australia Bank, he was immediately concerned.

At first because she told him a $700 transaction they were worried about had been made on his account.

When he told them he hadn't made the transaction, and in fact didn't have $700 in his NAB account, they asked him for account numbers, PINs and card numbers for "verification".

"I said, 'I'm sorry lady but I'm not giving those out over the phone'," he said.

"If they were from the NAB, why did they need my details?

"I immediately raced to the ATM machine, which isn't too far from my place, and checked my account, and it was the right balance."

According to Federal Government body ScamWatch, Mr Cubit was a victim of an attempted phishing scam which regularly takes place via email but can be attempted over the phone. A spokesman for NAB said Mr Cubit had done the correct thing.

"NAB advises all of our customers to be aware of the practical steps they can take for their personal and business security," he said.

"If you receive an unsolicited phone call and are requested to provide personal or banking information, NAB encourages you not to proceed and to instead take down the company's details and then confirm by contacting the company."


'Phishing' refers to attempts to trick people into giving out their personal and banking information.

Mostly performed through emails and SMS, they appear to come from legitimate businesses, normally banks or other financial institutions or telecommunications providers.

The scammers are generally trying to get information like your bank account numbers, passwords and credit card numbers, which they will then use to steal your money.

Topics:  scams scamwatch

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