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Lockyer Valley businesses left without phone and internet

LOCKYER Valley businesses have been left without phone and internet services following an international dispute.
LOCKYER Valley businesses have been left without phone and internet services following an international dispute.

LOCKYER Valley businesses are hopping mad after being caught up in an international dispute leading them without phone and internet services.

Allan McLucas of Superior Irrigation Services is one of many local businesses that use provider Conec2 for his business phone services.

Last week the line was disconnected leaving callers with a message "the number you have called is not connected.

Mr McLucas said he has been frustrated in his attempts to connect Conec2 to discuss the problem and the only communication he has received is an email on Monday.

The email says that Conec2 was currently in dispute with an upstream provider which has resulted in a "temporary interruption" to some services.

They promised to "work very hard" to restore services within 24 hours, a promise they have failed to meet.

While Conec2 does not name the upstream provider, Telstra has acknowledged it has cut off customers because of an agreement it had with a company related to Conec2.

Mr McLucas said it was wrong that an upstream company could disconnect customers because of a dispute between the companies.

Anyone needing to contact Superior Irrigation Services should ring 0404 013 427 until the problem is resolved.

Topics:  lockyer valley


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